After Sales Service & Support

Unexpected disruption during a print or payroll run can be very frustrating and costly in real terms. Welltec System (UK) prides itself on customer service. Even though our machines are designed to be trouble free, in the event of a problem occurring you need to be up and running at the earliest opportunity due to the time constraints of payroll processing.

All our popular maintenance packages include preventative maintenance (PM). A PM visit consists of a general service, replacement of any faulty or worn parts and a clean.

We have a national network of engineers to respond as quickly as possible, and a team of technical support staff to provide effective telephone support. Our standard on-site response time is 8-working hours from receipt of a service call. A range of service options including fully comprehensive maintenance contracts are available to provide trouble free pressure seal solutions and peace of mind.

Annual Maintenance contracts

Our popular comprehensive maintenance contracts provide the following service;

• Unlimited request for engineer support
• 8 working hour response
• All parts and labour
• Preventative services
• Full telephone support
• Free replacement machine

New customers

If you would like to set up a support contract for your Pressure Sealer please contact our sales team on 0845 345 3445.

Existing customers

Please call +44 (0)8703 502211 for immediate support.

If you don’t have a Welltec System Machine but require maintenance, we may be able to help.

Call us to see if we are able to offer maintenance on your equipment.

Welltec System, service you can rely on!!!